I would give 5 stars to deb who works in the building society behind the counter as my husband has known her a few years and has said what a lovely lady she is , he went in today with some money (not an extremely large amount )and the lady he went with white hair (he couldn’t get her name ) spoke to him like a child and was extremely sharp and ubrupt , he was asked where he had got the money from as we hadn’t been in there for a few years ( this may be the policy but not the way she went around it ) then when was leaving got told not to store it up so long next time which was bad enough but in front of other customers that were in there , there is a way to speak to customers and this simply wasn’t it, she needs to have training in manners and to learn to have better customer skills, not what you need from a building society

Used for Meny years just opened a new Account & have to say they could not have been more helpful

Have been a customer for over 15 years however after today i am no longer a customer as I have now shut all my accounts as clearly Leek don't want my money!!!! I went to pay into a saving account today and was told that this was a unnecessary use of the bank time as i was paying into a saving account and was ask not to visit again until lockdown was over. It is not ideally for me to have cash at home as me and my other half both work as we cant work from home so me paying cash in is essential to me and Leek is the closest bank with out going to town, however leek would rather I went to town paid the cash into my current account and transfer it over total joke. I have today closed my accounts. What makes me laugh is during November lockdown you had no issue in me paying in on number of times and also open a number of accounts with you. I shouldn't be made to feel like a naughty school boy for wanting to pay in and that how i been made to feel.

Friendly helpful staff